It's simple and it's fast
OMRON Europe provides a repair service coordinated from its European Repair Centre (ERC), located at ‘s-Hertogenbosch The Netherlands.
The ERC provides a high quality repair service for the majority of OMRON products including PLC's, Timers, Counters, Vision & ID systems, Inverters & Servo drives. Utilizing the latest technologies for repairing the products, often to component level, the ERC is not only able to provide a detailed repair report but also keep the costs as low as possible resulting in the best service for the best priceRequest for repair
Fast Replacement Service
We support customers to reduce their machine down time when the time is very critical so waiting for repair is not an option.
OMRON’s Fast Replacement Service is great for those customers with a failed product that requires immediate replacement within the warranty period.
With our Fast Replacement Service, you
- Get a new replacement unit with next-day express shipment
- Start warranty from the beginning
- Let OMRON handles the warranty process after you get your machine up and running
Track & Trace
This is the track & trace section of the OMRON European Repair Centre.
Here you can see the current status of your repair, by entering the RMA-number. The RMA-number is the "repair-number" that was supplied to you by your local OMRON office (NSC) at the time the repair was authorized.Track & Trace your RMA number
European Repair Database Area
The European Repair Database supplies our local offices and distributors with a tool to easily report and track a repair request.
After entering the repair request, the DHL transport documents are created automatically. Also the status of the repair cycle can be followed. A fixed price for repair is given up front!Access the European Repair Database