Services & Support
Below our Services are divided in to sections which follow our product life-cycle. Please have a look on our Service offering during your Design, Installation and Maintaining phase of products.

eLearning Plus: Online education management
With an eLearning Group License (valid 1 year at a time), a teacher can use a digital learning environment to support your student’s education curriculum. Online education management with eLearning Plus can be setup quickly.
Training Services
Whether you need to increase your skills in the fields of Automation, Safety, Robots or Vision, we offer the same learning outcome remotely, in one of our Training Centres or on-site at the customer premises. To support your learning, online training courses are facilitated through our eLearning platform. Our Training Services are categorised by software and product groups, along with the type of delivery.
Repair Services
The European Repair Centre (ERC) provides a high quality repair service for the majority of Omron products.
Software Registration & Downloads
After registration of your license number you will have access to related upgrade and support files.You can register the following software products:
Technical Support
We have developed a dedicated knowledge base, myOmron, with additional support information on products and technology.
Proof of concept
Gain hands-on experience with automation technologies in one of our eight Innovation Labs and the Automation Technology Center (ATC).
CAD Library
Omron offers you the possibility to download 2D & 3D CAD files. These files can help you to visualise the product. Because of the 3D structure you can inspect the product to see whether it suites your demand. The CAD files can be downloaded and used in your own technical drawings.
Consultation Desk Services
Receive cross-border support and expertise in your own language. Consultation Desk Service enables a quick and cost-efficient cross-border service without compromising with quality
Downloads
We provide various ways of digital support. In this section you can browse and download a wide range of product related downloads in English and local languages.
Field Services
Our Field Engineers provide advanced support and engineering assistance when you require more than standard support.
Financial Services
We provide more options to acquire our automation products, like leasing.
SISTEMA Library
Omron provides reliability data for the safety of control components as a SISTEMA Library and Parameter list in order to assist customer's with their Performance Level (PL) calculation.
Stay Connected With Omron’s Virtual Assistance Services
Omron’s Virtual Assistance is a Remote support solution that provides easy, fast, and secure technical support and consultancy. Virtual Assistance uses augmented reality technology to help on designing the best machines, in addition to identifying and solving problems from anywhere in the world.RoHS and REACh compliance
We are an environmentally conscious company and it is part of our corporate culture to comply with all applicable legal obligations.
Robotic Services
Our team of robotic service specialists are dedicated to make sure that you can keep your installation healthy through the whole service life.
Omron parts data for EPLAN library
Your online documentation advantage
SISTEMA Library
Omron provides reliability data for the safety of control components as a SISTEMA Library and Parameter list in order to assist customer's with their Performance Level (PL) calculation.
Financial Services
We provide more options to acquire our automation products, like leasing.
Field Services
Our Field Engineers provide advanced support and engineering assistance when you require more than standard support.
Downloads
We provide various ways of digital support. In this section you can browse and download a wide range of product related downloads in English and local languages.
Consultation Desk Services
Receive cross-border support and expertise in your own language. Consultation Desk Service enables a quick and cost-efficient cross-border service without compromising with quality
CAD Library
Omron offers you the possibility to download 2D & 3D CAD files. These files can help you to visualise the product. Because of the 3D structure you can inspect the product to see whether it suites your demand. The CAD files can be downloaded and used in your own technical drawings.
Proof of concept
Gain hands-on experience with automation technologies in one of our eight Innovation Labs and the Automation Technology Center (ATC).
Stay Connected With Omron’s Virtual Assistance Services
Omron’s Virtual Assistance is a Remote support solution that provides easy, fast, and secure technical support and consultancy. Virtual Assistance uses augmented reality technology to help on designing the best machines, in addition to identifying and solving problems from anywhere in the world.
Robotic Services
Our team of robotic service specialists are dedicated to make sure that you can keep your installation healthy through the whole service life.
Technical Support
We have developed a dedicated knowledge base, myOmron, with additional support information on products and technology.
Software Registration & Downloads
After registration of your license number you will have access to related upgrade and support files.You can register the following software products:
Financial Services
We provide more options to acquire our automation products, like leasing.
Field Services
Our Field Engineers provide advanced support and engineering assistance when you require more than standard support.
Downloads
We provide various ways of digital support. In this section you can browse and download a wide range of product related downloads in English and local languages.
Consultation Desk Services
Receive cross-border support and expertise in your own language. Consultation Desk Service enables a quick and cost-efficient cross-border service without compromising with quality
Proof of concept
Gain hands-on experience with automation technologies in one of our eight Innovation Labs and the Automation Technology Center (ATC).
Repair Services
The European Repair Centre (ERC) provides a high quality repair service for the majority of Omron products.
Stay Connected With Omron’s Virtual Assistance Services
Omron’s Virtual Assistance is a Remote support solution that provides easy, fast, and secure technical support and consultancy. Virtual Assistance uses augmented reality technology to help on designing the best machines, in addition to identifying and solving problems from anywhere in the world.
Robotic Services
Our team of robotic service specialists are dedicated to make sure that you can keep your installation healthy through the whole service life.
Technical Support
We have developed a dedicated knowledge base, myOmron, with additional support information on products and technology.
Software Registration & Downloads
After registration of your license number you will have access to related upgrade and support files.You can register the following software products:
Field Services
Our Field Engineers provide advanced support and engineering assistance when you require more than standard support.
Downloads
We provide various ways of digital support. In this section you can browse and download a wide range of product related downloads in English and local languages.
Consultation Desk Services
Receive cross-border support and expertise in your own language. Consultation Desk Service enables a quick and cost-efficient cross-border service without compromising with quality
Training Services
Whether you need to increase your skills in the fields of Automation, Safety, Robots or Vision, we offer the same learning outcome remotely, in one of our Training Centres or on-site at the customer premises. To support your learning, online training courses are facilitated through our eLearning platform. Our Training Services are categorised by software and product groups, along with the type of delivery.
eLearning Plus: Online education management
With an eLearning Group License (valid 1 year at a time), a teacher can use a digital learning environment to support your student’s education curriculum. Online education management with eLearning Plus can be setup quickly.
Stay Connected With Omron’s Virtual Assistance Services
Omron’s Virtual Assistance is a Remote support solution that provides easy, fast, and secure technical support and consultancy. Virtual Assistance uses augmented reality technology to help on designing the best machines, in addition to identifying and solving problems from anywhere in the world.