5 simple steps to our 5-day express repair service.
1. Tell Omron what's wrong
If you need a repair, contact your distributor or the local Omron After-Sales service staff.
2. Repair authorisation
Omron will send you an acknowledgement of your request for a repair and, if applicable a quotation.
3. Pack the product for transport
Make sure the product is securely packed in a box.
4. Call your local DHL agency
Quote the special OMRON account number and DHL will collect your package.
5. DHL returns your repaired product
Your repaired and tested product, along with a repair report, is returned within the next five working days!
* Note: The 5-day repair service is not available for all Omron products. Please contact your local Omron office for more details.